If you remember your password and are logged into the platform, you can change your password by following the steps below:
- Sign In to your account
- Click your name at the top right corner of your screen
- From your drop down menu select "Change my password"
- You will be prompted to enter your current password, a new password, and to confirm your new password.
- Select "Update" to confirm
- Navigate to the Sign In page.
- Select "Forgot your Password?"
- Enter your email in the form and select "send me reset password instructions"
- You will receive an email with password reset instructions
- Select the "Reset Password" button
- You should then be redirected to a page where you can enter and confirm your new password
If you continue to experience problems with updating your password, please email us at invest@investwithroots.com for further assistance.