How does Roots ensure the quality and maintenance of the properties in their portfolio?

At Roots, property quality and maintenance are central to both protecting investor returns and ensuring residents have a great living experience. We focus on purchasing quality residential properties (single-family homes, duplexes, triplexes, and multifamily) and manage them through a combination of our in-house property management team and trusted local property management partners. This blended approach allows us to maintain consistent standards while also leveraging local expertise.

What makes our model unique is our ""Live In It Like You Own It"" program. Through this initiative, residents are rewarded when they:
  • Pay rent on time
  • Act as good neighbors within their community
  • Completing quarterly walk-through videos and maintenance surveys. Showing they care for the property while also giving us real-time feedback on ways we can improve