If you’re not receiving emails from Roots, including investor updates, marketing communications, or our bi-weekly newsletter, there are a couple of likely reasons:
- You May Have Unsubscribed:
At some point, you may have manually unsubscribed from our email communications. This can prevent all future messages (including important updates) from reaching your inbox. - HubSpot May Have Marked You as an Unengaged Contact:
Roots uses HubSpot to manage email communications. If HubSpot detects a history of unengaged behavior (such as consistently not opening our emails) it may automatically categorize you as an “unengaged contact” and stop delivering emails to you.
How to Resubscribe:
To start receiving our emails again, please resubscribe using the following link:
Resubscribe to Roots Communications
If you’ve already filled out the resubscribe form and still aren’t receiving emails, please check your spam or promotions folders, and add our email address to your safe sender list.